Refund policy

The quality of our products is guaranteed. If there is a problem with any goods purchased from us, or you are dissatisfied with our products in any way, we will happily refund any payments made but goods must be returned to us. All complaints must be made within 14 days of receipt of goods. All postage of returns to be paid by the buyer.

To start a return, you can contact us at admin@italianfoodexpo.net. The buyer pays for return postage.

You can always contact us for any return question at admin@italianfoodexpo.net.

Cancellation by us

1. • We reserve the right to cancel the contract between us if:
     • we have insufficient stock to deliver the goods you have ordered;
     • we do not deliver to your area; or
     • one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
   • If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order if you do not wish to place an alternative order. We will not be obliged to offer any additional compensation for disappointment suffered.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.